Terms and Conditions ⋆ LovingNatureza
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 Returns & exchanges

I gladly accept returns, exchanges, and cancellations;
Contact me within: 14 days of delivery. Ship items back within: 21 days of delivery. Request a cancellation within: 24 hours of purchase.

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times :  North America: 20-22 business days. Europe: 20-22 business days. Australia, New Zealand and Oceania: 25-30 business days. Asia Pacific: 25-26 business days.
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.  

LovingNatureza Production partners: A print shop in  Riga, Latvia On-demand order fulfillment service.

Our products are made on demand, normally this adds up to 5 working days before shipping

How LovingNatureza is adapting to Covid-19:

LovingNatureza works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time. Stay safe and take care of yourselves. Love, Awareness, Patience

Questions about your order?  Please contact me at: gris@lovingnatureza.com if you have any problems with your order.